Dispatcher (Afternoon Shift)

Wonderbrands•Etobicoke, ON

2d•$55,001•Onsite

About The Position

Reporting to the Transportation Manager, this position is responsible for the dispatching of various loads, including line-haul and DSD, including the communication with drivers, customers, DC’s, plants, and external suppliers. You will work with a mix of 20+ carriers and Independent Contractors, hauling both internal and carrier assets. The shift for this role is 1:30pm - 10:00pm (Monday, Tuesday, Wednesday, Friday & Saturday), though work hours and schedule are subject to change. This position is located in Etobicoke, ON.

Requirements

At least 2 years of experience in logistics coordination and dispatching, in a fast-paced transportation environment
Hands-on experience with Transportation Management System (TMS) is an asset (i.e., E2OpenTMS)
Must be able to work under pressure with tight deadlines with competing priorities, making decisions on the spot
Work independently with the confidence to action transportation logistical needs
Sense of urgency working in a fast-paced environment
Excellent communication skills both written and verbal
Professional phone etiquette and customer service skills
Strong organizational and multitasking skills
Ability to work as part of a team
Punctuality and flexible to work all shifts, including days, nights, weekends and weekdays. Vacation coverage
Microsoft Office Proficiency (Word, Outlook, & Excel)

Responsibilities

Coordination of the movements of finished goods and materials between plants, DC’s, depots, and 3PLs, nationally.
Prompt dispatch and monitoring of drivers; proactively addressing and communicating to key stakeholders any issue affecting deliveries.
Update various files and systems including TMS (E2Open), ELM
Generating transportation documents & distributing to respective transport drivers
Address & resolve trailer mechanical issues as needed, working with on-site or on-call mechanic for timely repairs
Collaboration with the Distribution Team for shunt movements, load ready times, daily priorities, etc.
Assist with the compliancy of trailer preventative maintenance (PM) and annual safety programs.
Flag and resolve GPS trailer issues as needed
Conduct daily trailer yard checks to reconcile trailers in yard & maintain shared trailer yard board with the Distribution Center Team
Monitoring & responding to emails in a prompt & timely manner
Responsible for ensuring all trailers are dispatched for respective shift
Escalation to leadership for any transportation related issues such as delays, breakdowns, etc.
Supporting supply chain team for inventory management of logistics equipment; ex. bread handling trays
Conduct shift handovers within the transportation team
When required, support with line haul and delivery planning
Back Up: Other Transportation Coordinators on the team