Dispatcher

Form Services Inc•Lansdowne, MD

13d•$25 - $28•Onsite

About The Position

Form Services, Inc (FSI). is proud to have been serving the construction industry in the Mid-Atlantic Region for over 60 years. We provide the latest supplies, equipment and an expert team ready to assist with your building needs. FSI provides professional contractors with quality products, unparalleled service and the most cost-effective solutions for their Concrete Forming needs. Join our team as a Dispatcher and play a crucial role in ensuring the smooth operation of our transportation processes. As a Dispatcher, you will be responsible for coordinating shipments, communicating with drivers and customers, and maintaining accurate records. Your attention to detail, strong communication skills, and ability to work in a fast-paced environment will contribute to the success of our logistics operations.

Requirements

High School Diploma or GED
1-2 years previous experience in dispatching or logistics preferred
Strong data entry skills with attention to detail
Knowledge of shipping and receiving processes
Excellent communication skills, both written and verbal
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and time management skills
Phone etiquette and customer service experience is essential
Understanding of 3PL (third-party logistics) operations is beneficial
Proficient in Microsoft Office, including Outlook, Excel and Word

Responsibilities

Coordinate and dispatch drivers to appropriate locations for material deliveries and/or pick-ups.
Communicate with drivers, customers, and other stakeholders to provide updates on shipment status
Resolve any issues or delays that may arise during the transportation process
Schedule preventative maintenance on company trucks
Provide excellent customer service by addressing inquiries and concerns promptly and professionally
Review resumes and interview applicants for open driver positions as needed