Dispatcher

IU Health • Bloomington, IN

2h • Onsite

About The Position

This role is responsible for receiving and communicating requests, dispatching internal and external personnel to specific destinations in an organized and timely fashion. The dispatcher will also answer telephone calls, handle service requests, take accurate messages, and transfer calls to appropriate individuals with a friendly voice and a sense of urgency. They will communicate pending workload, staffing concerns, changes, and status with other dispatchers and pertinent information to subsequent shift personnel. Customer requests are viewed as opportunities to help, and requests are either handled or solutions are suggested.

Requirements

• 1-3 years of experience dispatching in a healthcare maintenance environment or comparable experience required.
• High School Diploma/GED required.

Nice To Haves

• Associates Degree preferred.

Responsibilities

• Receives and communicates requests (dispatching) and establishing priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion.
• Answers telephone calls, handles service requests, takes accurate messages or transfers calls to appropriate individuals with a friendly voice and a sense of urgency.
• Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel.
• Customer requests are perceived as opportunities to help and requests are either handled or solutions are suggested.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED