Dispatcher Supervisor

Pratt Industries • Rockwall, TX

7d

About The Position

The Dispatcher is responsible for all driver load assignments and other delivery service tasks for the fleet supporting the operations.

Requirements

• Previous dispatch experience is required, minimum 3 years.

Nice To Haves

• A college degree is preferred, but not required.

Responsibilities

• Daily communication with 20+ CDL drivers, yard spotters, local delivery drivers and over-the-road drivers.
• Work with customers, drivers, vendors, management, and HR.
• Ability to communicate with other dispatchers.
• Use of PeopleNet, TMW, eLogs, Trip Manager, DOT, Company Compliance, medical, TotalMail – ability to assist drivers and keep track of their work/hours as need/required.
• Tracking/reporting.
• Safety Program, Incidents, etc.
• Use of proper documentation for all reporting.
• Builds positive relations with drivers, other dispatchers, managers, the Mill, customers, vendors.
• Works with other employees for mutual good.
• Follow safety protocol.
• Track/report.
• Monitor driver performance and report issues to Management.
• Review/inspect equipment & report issues timely.
• Handle all incoming calls and ensure timely responses to customers, vendors, drivers, carriers, etc.
• Communicate issues with drivers and Dispatch Supervisor.
• Escalate issues as necessary.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed