Dispatcher II

One Workplace•Seattle, WA

3d•Hybrid

About The Position

We are Splice. We’re passionate problem solvers who focus on providing our clients with the experience and flexibility to deliver the right solution for every single challenge. Splice is the professional services division of One Workplace, providing FF&E project integration, post-occupancy, and MAC management services acting on behalf of the client. Our drive and dedication to providing our clients with innovative spaces and solutions have helped us expand our footprint, and now it’s time to expand our team. Splice is committed to the development of empathetic leaders, diversification of talent, and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Requirements

Associate’s (A.A.) Degree from a two-year college or university; or 1-2 years related experience and training; or equivalent combination of education and experience
High level of experience working with scheduling software and/or ability to quickly master internal computer operating systems
Exceptional Customer Service skills to ensure accurate deliverables to clients
Strong verbal and written communication skills
Ability to analyze, prioritize and problem solve
Self-motivated and able to work in fast paced, deadline driven industry with minimal supervision
Basic reading and math skills
Dedication and commitment to promote diversity, multiculturalism and inclusion in all work activities
Collaborate in diverse teams to foster productive outcomes

Nice To Haves

prior knowledge of office furniture and/or systems products a plus

Responsibilities

Manage installation schedule for all field work according to budget
Dispatch crews with all necessary information to ensure internal customer satisfaction
Communicates delays, concerns or problems to Supervisor and/or Manager in a timely & accurate manner
Responsible for hard scheduling projects with an advance geo routing skillset in Hedberg
Works closely with the Installation Leads on manpower requests and updates
Assists with PM Crew on truck allocations
Coordinates with other departments to provide resources to meet all internal customer needs
Performs other operational tasks, including scheduling trailer movement