Dispatcher II

Splice Project Management•Seattle, WA

4d•$27 - $31•Onsite

About The Position

Ensures all work is accurately planned and scheduled in compliance with departmental standard timeframes and procedures. Schedules and plans all necessary field support to achieve customer satisfaction. Monitors crews to ensure departmental performance standards are achieved.

Requirements

Associate’s (A.A.) Degree from a two-year college or university; or 1-2 years related experience and training; or equivalent combination of education and experience
High level of experience working with scheduling software and/or ability to quickly master internal computer operating systems
Exceptional Customer Service skills to ensure accurate deliverables to clients
Strong verbal and written communication skills
Ability to analyze, prioritize and problem solve
Self-motivated and able to work in fast paced, deadline driven industry with minimal supervision
Basic reading and math skills
Dedication and commitment to promote diversity, multiculturalism and inclusion in all work activities
Collaborate in diverse teams to foster productive outcomes

Nice To Haves

prior knowledge of office furniture and/or systems products a plus

Responsibilities

Manage installation schedule for all field work according to budget
Dispatch crews with all necessary information to ensure internal customer satisfaction
Communicates delays, concerns or problems to Supervisor and/or Manager in a timely & accurate manner
Responsible for hard scheduling projects with an advance geo routing skillset in Hedberg
Works closely with the Installation Leads on manpower requests and updates
Assists with PM Crew on truck allocations
Coordinates with other departments to provide resources to meet all internal customer needs
Performs other operational tasks, including scheduling trailer movement