Dispatcher I
About The Position
This role is responsible for managing client pick-up requests, including planning, scheduling, and communicating with field operations. The dispatcher will also handle customer inquiries and complaints, assigning pick-ups to internal or external resources to ensure timely delivery to the lab. The pay range is $17.20+ per hour, with potential shift differentials for second and third shifts. Salary offers are determined by various factors including skills, training, experience, education, certifications, and market conditions. Successful candidates may also be eligible for annual performance bonuses.
Requirements
- Relevant skills
- Training
- Experience
- Education
- Certifications (where applicable)
Responsibilities
- Answering client pick-up request calls
- Planning and scheduling pick-ups
- Communicating with field operations
- Responding to customer inquiries/complaints
- Assigning pick-ups to appropriate internal or external resources to ensure timely delivery to the lab
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
