Dispatcher (Driver-Focused) / Fleet Coordinator

Primary Companies • Brillion, WI

1d • Onsite

About The Position

We’re looking for a Dispatcher who goes beyond the board. This role not only coordinates freight but also builds strong relationships with drivers. This position blends dispatch operations and driver management. You will be responsible for keeping freight moving efficiently while also supporting driver performance, communication, and compliance. We are open to candidates with prior dispatch or logistics experience, as well as motivated individuals who have recently graduated and are looking to start a career in transportation and operations. If you thrive in a fast-paced environment, enjoy problem-solving, and know how to balance logistics with people, this is the role for you.

Requirements

• Experience in dispatch, logistics, fleet, or driver management or a recent graduate with a strong interest in transportation and operations
• Working knowledge of FMCSA and DOT regulations and HOS compliance (or willingness to learn)
• Strong communication and relationship-building skills
• Ability to multitask and problem-solve under pressure
• Organized, proactive, and detail-oriented

Nice To Haves

• Familiarity with ELD systems, TMS platforms, and load boards is a plus

Responsibilities

• Assign daily and weekly loads based on driver availability and route coverage
• Monitor driver locations, load progress, and on-time performance
• Communicate load details, expectations, and updates in real time
• Troubleshoot delays, breakdowns, and customer issues
• Maintain accurate dispatch notes and system updates (TMS/ELD)
• Serve as the primary point of contact for assigned drivers
• Monitor Hours of Service (HOS) and ensure DOT compliance
• Coordinate schedules, home time, and time-off requests
• Verify load details such as locations, hours, and parking before dispatch
• Address driver concerns and escalate issues when needed
• Partner with sales and operations to ensure smooth execution of freight
• Communicate proactively to prevent service disruptions
• Support a positive, accountable, and driver-first culture

Benefits

• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Paid holidays and vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed