Call Center Rep. (Day / Swing Shifts)
Security Services Northwest Inc•Sequim, WA
•$0 - $21•Onsite
About The Position
Security Services Northwest (SSNW) is seeking a full-time Day or Swing Shift Dispatcher/Customer Service Representative for our corporate headquarters in Sequim, WA. As a 24/7 operation, we have multiple shifts available each day with weekend and holiday work, and variable days off. Applicant must be comfortable with multi-tasking, a high-stress work environment, and the work pace changing drastically at times.
Requirements
- Must be able to pass an office efficiency checklist:
- Typing test - 40 WPM minimum
- Take sample calls with messages, dispatch call
- send email, fax, etc...
- Navigate between screens
- Put calls on hold, transfer calls
- Excel, Word, Microsoft 365
- Must be able to come into the office every day
Nice To Haves
- Dispatching: 1 year (Preferred)
- Office or Clinical work
Responsibilities
- Dispatchers monitor burglary, fire, and medical alarms for hundreds of customers
- Dispatch alarms to the appropriate agency.
- Answer phones, take messages, and dispatch calls for answering service customers
- Perform a variety of computer tasks and other office duties.
Benefits
- $21/hour
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employee Assistance Program
- Paid Time Off (PTO)/Holidays Paid at time and a half if worked
- Opportunity for overtime
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
