Dispatcher/AR

Triple A Pro Services • Franklin, OH

6d • Onsite

About The Position

Triple A Pro Services is a well-established, locally owned and operated company with over 70 years of experience providing trusted residential, commercial, and industrial services in the Dayton-Cincinnati region. We specialize in industrial vacuum, jetter services, aeration systems, and hydro excavation. Our team is committed to safety, integrity, and teamwork, making us an industry leader. We are looking for an individual to optimize technician routes, lead dispatch operations, and contribute to seamless service delivery.

Requirements

• Proficiency with dispatch management software, or demonstrate the ability to learn and master new software systems quickly
• High School Diploma or Equivalent
• Demonstrated ability to utilize standard office software and communication tools effectively, with a quick adaptation to new technologies as they arise
• Effective Communication and Interpersonal Skills: You should be great at getting your point across, both in writing and conversation, to make sure everyone—team members and customers alike—knows exactly what’s going on
• Strong Sense of Urgency: Must be able to respond quickly to scheduling needs and handle time-sensitive tasks with efficiency and focus.

Nice To Haves

• 2 Years of Dispatch Experience Prefered: Candidates with 2+ years of experience in a dispatch or similar logistics coordination role, are preferred but we encourage you to apply as long as you meet our other requirements
• Additional certification in logistics or communication is a plus

Responsibilities

• Coordinate efficient technician routes for streamlined service delivery
• Act as the central link between customers and technicians, keeping communication clear and organized
• Use Service Titan to monitor job status and keep the dispatch board current
• Anticipate and resolve issues to ensure seamless operations and smooth service
• Bring valuable ideas to team meetings to support growth and service improvements

Benefits

• Bonus based on performance
• Company parties
• Training & development
• Competitive Pay: Salary range from $37,440 to $52,000 annually, with bonuses based on performance
• Time Off: Generous vacation policy and paid holidays to support work-life balance
• Growth Opportunities: We prioritize promoting from within, ensuring career progression for team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED