Dispatcher

Interstate Batteries • Dayton, OH

9d • Onsite

About The Position

Handle all incoming phone calls and dispatch hot-shot request in a timely and orderly fashion in order to best meet the needs of our dealers in most efficient manner possible. Assist the warehouse team in between customers and phone calls.

Requirements

• Basic computer skills and ability to utilize the internet
• Good knowledge of the geographical area
• Strong communication skills and customer service skills.
• Ability to multi-task

Nice To Haves

• Previous experience in telephone and dispatch operations is a plus.

Responsibilities

• Handle All incoming phone calls in a professional manner and dispatch hot-shot request in the most timely and orderly fashion.
• Manage hot-shot drivers in a manner that will deliver the best and most efficient hot-shot service possible.
• Wait on and handle all walk-in customers by providing each and every customer with courteous service and information to satisfy their battery need(s).
• Handle and balance invoices generated.
• Follow-up with largest customers weekly to ensure customer satisfaction and battery supply is adequate.
• Warehouse duties include stocking shelves, labelling batteries, charging / testing batteries, and cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed