ENTRY LEVEL DISPATCHER / ADMIN - Bedford, OH

DCOMM • Bedford, OH

1d • Onsite

About The Position

DCOMM is seeking a motivated and dependable Dispatcher / Administrative Assistant to support our field operations team in Ohio, Wisconsin, Missouri, and Pennsylvania. This is an entry-level opportunity ideal for someone looking to start a career in operations, dispatching, telecommunications, or construction support. In this role, you will assist with administrative tasks while learning the day-to-day responsibilities of dispatch operations that support broadband and fiber field teams. You’ll help coordinate schedules, communicate with technicians and leadership, update systems and records, and ensure information is organized and accurate. This position is designed to provide hands-on training and growth opportunities into a Dispatcher or Operations Coordinator role over time. The ideal candidate is organized, eager to learn, dependable, and comfortable communicating with both office staff and field personnel.

Requirements

• Strong communication and organizational skills
• Basic computer skills including Microsoft Outlook, Excel, and Word
• Ability to multitask and stay organized in a fast-paced environment
• Positive attitude and willingness to learn
• Dependable attendance and strong follow-through
• Comfortable communicating with field employees and office staff
• Ability to handle changing priorities and schedules

Nice To Haves

• Previous office, customer service, administrative, or dispatch experience is a plus, but not required

Responsibilities

• Provide administrative support to Dispatch and Operations teams
• Assist with scheduling and routing field technicians and crews
• Answer incoming calls, emails, and messages from employees and customers
• Update spreadsheets, dispatch boards, and internal tracking systems
• Maintain accurate records of work orders, schedules, and project updates
• Communicate schedule changes and job updates to field personnel
• Support data entry and document organization for operations activities
• Learn dispatch procedures, scheduling processes, and field coordination
• Assist leadership with reporting, file management, and operational support
• Maintain professionalism and urgency in a fast-paced environment
• Perform other duties as assigned to support business operations

Benefits

• Competitive hourly pay
• Paid training
• Health, dental, and vision insurance options
• Paid time off (PTO)
• Career development opportunities
• Company-provided equipment and systems access

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed