Dispatcher 3rd Class
About The Position
Farmers Electric Cooperative has an immediate opening for a team-oriented person who would enjoy working as part of a Dispatch team, in an automated environment, offering 24-hour dispatch service to our members while meeting the challenges of a large, growing electric cooperative. Responsibilities include working in emergency situations with speed and accuracy, dispatching utility crews to service calls, repairs and irregularities, monitoring radio communications for Dispatch response, maintaining outage records and various logs, as well as performing customer service, data entry and switchboard functions. Work hours vary depending on need and includes overtime, holidays, and weekends. Training for the position will occur across all shift times before starting the shift mentioned above. Hours are subject to change as Cooperative needs change. The ability to work overtime to ensure 24/7 coverage is necessary.
Requirements
- High school diploma or equivalent
- Strong PC skills including spreadsheet and word processing software
- Ability to work calmly and effectively in crisis situations
- Work well with the general public
- Strong organizational skills with ability to prioritize and manage multiple tasks
- Able to work in varying work shifts and overtime
- Ability to work overtime to ensure 24/7 coverage
Nice To Haves
- Previous electric utility experience
- Bilingual (English/Spanish)
Responsibilities
- Working in emergency situations with speed and accuracy
- Dispatching utility crews to service calls, repairs and irregularities
- Monitoring radio communications for Dispatch response
- Maintaining outage records and various logs
- Performing customer service, data entry and switchboard functions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
