Dispatch - Police Department

City of St. Robert•St. Robert, MO

4d•Onsite

About The Position

The person in this position receives all incoming calls for police and fire assistance, dispatches necessary units, and performs a variety of general support duties related to the operation of the communications function of the police department while working on a rotating shift.

Requirements

High School Graduate or have a GED.
Must be bondable.
Must be able to obtain certification in entry and inquiry procedures of the Missouri Uniform Law Enforcement System. (M.U.L.E.S.)
Knowledge Principles, procedures, rules and regulations involved in the operation of communication equipment.
Emergency service program and procedures.
Computer system concepts, program protocols, system commands and tasks, as well as configuration and communications requirements.
Police dispatch records and programs.
Establish and maintain effective working relationships with fellow employees, other agencies, and the public.
Speak and write Standard English clearly and concisely.
Understand computer software program concepts, operating procedures, software manuals.
Maintain up-to-date knowledge of changes in the profession, including technical aspects, laws, regulations and procedures.
Type 40 words per minute.
Monitor multiple radio frequencies and telephone lines.
Communicate effectively with distressed persons, in person, and by telephone in a community with a large number of residents who speak English as a second language.
Interact with an ethnically diverse population.
Certain duties of this position are classified as “safety-sensitive.” Therefore, the person in this position will be subject to mandatory testing for drugs and/or alcohol on a random, reasonable suspicion, post-accident, return-to-duty, and follow-up basis in accordance with the City’s Alcohol & Controlled Substance Use, Abuse and Testing Policy.

Responsibilities

Compliance with all regulations, rules, standards, and agreements related to dispatch operations and MULES/NCIC policy.
Performs additional duties of jail facility inmate monitoring.
Assists commissioned officers in the search and processing of arrested, and inmates.
Accepts calls for police/fire/utility service and dispatches appropriate personnel.
Monitors weather conditions for activation of community storm warning system.
Monitors burglar and fire alarm systems.
Maintain an accurate and concise radio telephone log/police blotter.
Accepts bonds, court fines, and general receipts.
Sends and receives computer generated messages and disseminates in a timely manner.
Meets with citizens entering the police facility to register complaints, report incidents, or make inquiries on law enforcement matters.
Performs other duties as directed