DISPATCH/TRAILERS/LOAD SUPV
ACME Truck Line Inc•Houston, TX
About The Position
This role involves managing dispatch operations, including monitoring communications, updating load boards, pricing shipments, and coordinating truck dispatches. The supervisor is responsible for ensuring accurate information for pickups, deliveries, ratings, and invoicing. They must maintain control of shipments until delivery, report incidents, secure permits, and manage customer information. Effective coordination with other dispatch shifts is crucial.
Requirements
- High-level organizational skills with an accurate attention to detail
- The ability to work without direction
- The ability to follow and develop processes
- Affability and punctuality
- Problem- solving skills
- Must possess strong computer skills
Nice To Haves
- Experience with McLeod system a plus
Responsibilities
- Answer the phone
- Continuously monitor emails and respond in a timely manner
- Keep the dispatch/load board up to date
- Price Shipments
- Obtain all information necessary to dispatch the proper truck(s) to the correct pickup and delivery points, as well as all information necessary for the proper rating and invoicing of the shipment.
- Dispatch trucks and maintain control of each shipment until it reaches its destination
- Immediately report any incident or accident to Terminal Manager
- Secure all permits
- Be responsible for correct address and phone number of each customer
- Report customer complaints or lost business to Terminal Manager
- Coordinate all activity with the next dispatcher shift each evening and each morning.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
