Dispatch Support - Charlotte, NC

Great Lakes PetroleumCharlotte, NC
Onsite

About The Position

This role is responsible for supporting dispatch operations, including order entry, attendance tracking, and communication with drivers and department employees. The position requires a self-starter with strong organizational and communication skills, proficient in Microsoft Suite, and able to thrive in a fast-paced environment.

Requirements

  • Must be a self-starter and function in a fast-paced team environment
  • Ability to prioritize workload to successfully meet deadlines
  • Attention to detail and excellent follow-up ability
  • Demonstrates intermediate proficiency in the use of Microsoft Suite – Outlook, Excel and Word
  • Must have strong verbal & written communication

Responsibilities

  • Enters orders into the system
  • Maintains an accurate daily attendance roster of drivers
  • Ensures that drivers clock their times accurately and that any write-in time is accurately reflected on the daily report
  • Communicate with department employees, dispatching to needed locations to respond to routine requests or emergency situations
  • Answers phones
  • Maintains assigned files and records; receive and process information according to established guidelines and procedures
  • Performs a variety of clerical support duties as assigned; type correspondence, memos and other items; compile data from clearly defined sources and prepare reports; answer telephone, route calls or messages
  • Performs other duties as assigned
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