Dispatch Supervisor (CNO)

Xpress Global Systems, LLCChino, CA
Hybrid

About The Position

At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. We are looking for hardworking, intelligent people with a relentless dedication to safety, quality, and customer service. The XGS Dispatcher Supervisor has the primary responsibility of dispatching drivers at the Service Center.

Requirements

  • 2-4 years relevant experience
  • High School Diploma or GED
  • Excellent Customer Service Skills
  • Computer Skills: Microsoft Office, Excel, Word
  • Good organizational skills
  • Familiar with the Area

Responsibilities

  • Dispatch drivers on city deliveries and backhauls
  • Answering daily phone calls for Customer p/u request
  • Communicate with drivers, customers, and customer service daily
  • Scheduling and setting up local LTL city routes
  • Answering all e mails in a timely manner
  • Responsible for daily city planning
  • Setting up deliveries and returns daily
  • Send daily City Hours to management Samsara / Tracking Drivers and equipment
  • Ensure all trailers are entered and carried in Dispatch Planner Sheet
  • Daily Cheetah Responsible for daily and next day city planning
  • Set up daily deliveries in AS 400 and research Pros in AS 400
  • Other duties as assigned by Service Center Manager
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