Dispatch Specialist

UPS

2d • $19 • Onsite

About The Position

The Dispatch Specialist handles day-to-day service issues within an operation (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.). This position coordinates the needs and efforts of the operation to ensure internal and external customer satisfaction is met. He/She facilitates the smooth execution of procedures and management of systems.

Requirements

• High School Diploma, GED, or International Equivalent
• Strong verbal and written communication skills in English are essential
• The successful candidate must have their own vehicle to ensure they are able to travel between 2 different locations as needed to support the business.
• Multi-tasking abilities
• Working knowledge of Microsoft Word, Excel, Access and Outlook
• Willing to work a schedule of Monday through Friday, 12:00 pm to 17:00 p.m. with additional hours for vacation coverage and peak season.
• Required flexibility to start early and/or work late when needed.

Responsibilities

• Dispatches delivery and pick-up events to communicate projected transportation flows
• Balances pick-up work among service providers as needed to incorporate into dispatch plans.
• Reviews and analyzes data
• Resolves customer concerns within the operation
• Monitors internal systems and overall administrative functioning
• Supports safety and compliance within the operation
• Plans and completes work with thoroughness, giving attention to specific information, and individual details, conditions, necessary record keeping and elements of that work.
• Other duties may be assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED