Dispatch Specialist
Reliable Doors Clearwater LLC•Sanford, FL
•$21 - $23•Onsite
About The Position
We’re looking for a Dispatch Specialist to join our growing team! You’ll be the vital link between our customers and field staff—helping ensure smooth operations, timely service, and exceptional support.
Requirements
- Excellent verbal and written communication skills.
- Strong problem-solving abilities—you stay calm and think on your feet.
- Tech-savvy with proficient computer skills.
Nice To Haves
- Prior experience in customer service, dispatch, or a related field.
- Experience with ServiceTitan is a plus!
Responsibilities
- Serve as the first point of contact for customers via phone, email, and live chat.
- Route service requests and inquiries to the right field team member.
- Schedule appointments and coordinate service calls efficiently.
- Manage a high volume of inbound communications while staying organized.
- Maintain accurate records of customer interactions and follow-ups.
Benefits
- Paid Time Off (PTO)
- Team-Focused Culture
- Health, Dental & Vision Insurance
- 401(k) with Company Match
- Supplemental Insurance Options – Including short/long-term disability and life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
