Dispatch Operator
About The Position
At Canucks Sports and Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you! The Dispatch Operator will be the main contact for receiving and dispatching calls to security, housekeeping, operations, and conversions during hockey and lacrosse games, concerts, and events. This is a part-time, hourly, event-based position.
Requirements
- Working knowledge of radio use and protocol, and CCTV camera use and procedures
- Ability to multi-task and assess priorities in busy environment
- Strong communication skills
- Ability to stay calm and focused during stressful situations
- Available to work evenings and weekends as required
- Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining
Nice To Haves
- Valid BC Security License is an asset
Responsibilities
- Dispatching security, first aid, housekeeping, hospitality, and Guest Services Supervisors to incidents
- Recording all event evictions and incidents
- Completing dispatch activity logbook and event summary for each event
- Operating the fan texting interface and responding to all customer issues through fan texting
- Dispatching appropriate resources based on fan communication
- Operating the CCTV camera system during events
- Bookmarking incident footage for future review
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
