Dispatch Operations Specialist

World Oil•Las Vegas, NV

3d•$24 - $25•Onsite

About The Position

World Oil Transportation is seeking a Dispatch Operations Specialist to join their South Gate team. This is a family-owned company with over 80 years of experience in transporting petroleum products and providing environmental services. They focus on work-life balance, fostering a healthy, safe, and productive work environment. As part of the employment screening process, all applicants must pass a drug and alcohol test. World Oil Transportation delivers high-quality products and services, believing in doing things right and well every day.

Requirements

Must pass a test for controlled substances as part of the employment screening process.

Responsibilities

Performs a variety of administrative tasks, including filing, data entry, and correspondence with management.
Communicates with customers, responds to customer inquiries, and provides information via phone/email.
Provides communication and support services to drivers in a professional manner; maintains contact with the drivers throughout shift.
Routing and scheduling with drivers to ensure customer satisfaction.
Data entry of all service orders and fulfills completed orders.
Maintains and completes filing of service orders and route sheets.
Scans all completed reports to internal/external customers.
Collaborates with management to help modify routes to accommodate the needs of customers.
Cultivates strong relationships with drivers and customers to reduce service disruptions from last minute schedule changes.
Monitors any sudden route changes or road construction issues and work with drivers to establish new routes for timely pick up and deliveries.