Dispatch Field Service Representative - Water Technologies

Water Technologies•Arlington, TX

1d•Remote

About The Position

As a Field Service Representative (FSR), you will safely provide commissioning and aftermarket support to a diverse group of industrial and municipal customers primarily focused on our Electrodialysis Reversal (EDR) product line. Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Requirements

High School Diploma / GED / Home School Certification OR international equivalent
2+ years’ experience of service/maintenance or equivalent in an industrial environment
Must possess a valid Driver’s License
Must be able to perform physical duties such as lifting, climbing, and using your hands and fingers in a skillful and coordinated way
Work may take place in a range of environments, including but not limited to industrial sites, at elevated heights, or in confined spaces
Must be available for on-call emergency response
Must be capable of traveling within North America without any restrictions
Computer/technology proficient
Knowledge of Google Suite and Microsoft Office
Strong oral and written communication skills
Superb customer service skills
Ability to handle multiple shifting demands with professionalism and good judgment while adapting to dynamic business & industry situations
Demonstrated ability to work independently and remotely with project teams
Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity

Nice To Haves

Technical certificate in Instrumentation, Controls, or programming
Associate's or Bachelor's degree in science/engineering (STEM)
Water treatment equipment experience including ultrafiltration and/or membrane bioreactors
PLC Programming experience

Responsibilities

Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
Monitor equipment performance and operation
Conduct maintenance and calibration activities on various treatment plant instrumentation
Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
Carry out mechanical, electrical, process, and controls troubleshooting on equipment such as valves, air compressors, ejectors, pumps, blowers, instrumentation, and automation hardware
Perform installation & maintenance activities on various EDR configurations
Provide customers with informal training around operation and maintenance of their system
Provide customers with detailed technical summaries of work performed during service visits
Comply with company and customer safety guidelines and requirements
Exhibit Veolia Culture and Values