Dispatch Customer Service Coordinator - Final Mile Delivery

Ryder Supply Chain Solutions • Edison, NJ

4d • Onsite

About The Position

We are immediately hiring a Dispatch Customer Service Coordinator, in Edison, NJ, to support our Final Mile Delivery division. Apply here today to speak with a Recruiter about the position and perks of jumpstarting your career with Ryder. In this position you'll play a key role in supporting our Final Mile operations. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Requirements

• H.S. diploma/GED required
• Two (2) years or more administrative and clerical support experience required
• Demonstrates customer service skills
• Must have customer service skills and telephone etiquette
• Highly thorough and dependable
• Requires integrity and trust
• Friendly and service-oriented
• Must have sense of humor, work/life balance and decision quality
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices

Nice To Haves

• Experience in dispatching, transportation, driver support, and/or home delivery is preferred

Responsibilities

• Providing real time route support for drivers
• Scheduling deliveries
• Providing support to retail client and end user customers
• Supporting end of day logistics operations, and driver check in
• Accurate data logging, billing, maintaining records
• Filing, opening mail, typing and answering phones
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid
• Paid time off within your first year
• Up to 12 weeks paid maternity leave
• comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED