Dispatch Administrator

Signature Labor•Tampa, FL

6d•Onsite

About The Position

The Dispatch Administrator coordinates daily technician dispatching and service assignments, manages service appointments, monitors technician locations and routes, and provides customer service and administrative support. The role serves as a primary communication point among field technicians, customers, and office personnel to support timely service delivery and customer satisfaction. This position is located in Tampa, Florida, and pays $25–$28 per hour, depending on experience (DOE), with weekly pay and full benefits. Candidates from nearby communities, including St. Petersburg, Clearwater, and Brandon, are encouraged to apply. SLS employees must comply with the company’s Substance Abuse Prevention Policy. Employment offers may be conditioned on passing a post-offer/pre-employment drug screen.

Requirements

At least 2 years of relevant administrative, dispatching, scheduling, or customer service experience.
Advanced proficiency in Microsoft Office applications, particularly Excel and Word.
Strong commitment to supporting field technicians and customers with a positive, team-oriented approach.
Professional appearance, excellent communication skills, and a customer-focused attitude.
Reliability, punctuality, and flexibility to work all assigned hours.
Legal authorization to work in the United States.
Valid driver's license and reliable transportation.
Successful completion of required pre-employment drug screenings and background checks.

Responsibilities

Coordinate daily technician dispatching and service assignments to support efficient operations.
Schedule and manage service appointments, adjusting schedules as needed.
Monitor technician locations and routes using GPS tracking systems.
Provide professional, responsive customer service, address inquiries, and coordinate service needs.
Perform accurate data entry, prepare invoices, and maintain organized service records.
Communicate between field technicians, customers, and office personnel.
Provide administrative and operational support for timely service delivery and customer satisfaction.