Dishwasher/Steward

Choice Hotels International•Bloomington, MN

26d•$19•Onsite

About The Position

The role of the Steward is to maintain the cleanliness and sanitization of all food and beverage outlets, kitchen, dinnerware, and food and beverage equipment. Manages setup and takedown of select kitchen and outlet areas. The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America. FireLake Grill House and Cocktail Bar features regional, local and sustainable foods kissed with the flavor of real burning wood, utilizing the grill, rotisserie and smoker. Impeccable hospitality and service. 175 seat restaurant, 125 seat lounge. Our lounge features local brews, selective wine list and modern cocktail program.

Requirements

Minimum one year management experience in full service stewarding operations
3 years experience in hotel food and beverage
High school diploma required, bachelor’s degree in hospitality preferred
Excellent oral and written communication skills
Collaborate effectively with other hotel employees and managers to ensure teamwork
Able to resolve conflicts guests, supervisor and employee
Ability to multitask and work well under pressure
Basic computer skills in MS Office, reservation systems, and point of sales systems
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Ability to stand for long periods of time, frequent bending, occasionally stoop or crawl
Ability to lift 50 pounds on a regular basis and push or pull up to 150 pounds
Good manual dexterity for the use of common office equipment
Presenting documents verifying identity and legal authorization to work in the United States.
Satisfactory completion of a background check and E-Verify.

Nice To Haves

bachelor’s degree in hospitality preferred

Responsibilities

Maintaining the cleanliness of the food and beverage operations: Sweeping and mopping the entire kitchen, dish areas, restaurant line, and Banquet Pantry areas, and walk-in coolers
Washing and clearing counters, shelves, and queens
Washing dish area and kitchen mats
Assisting the cafeteria attendant and cooks with set-up and breakdown and cleanliness of cafeteria
Monitoring trash and recycling levels in all areas, removing when needed
Washing pots and pans and returning them to their proper place after cleaning
Scrubbing kettles, skillets, and all floor drains
Following all safety and security procedures
Maintaining supply of clean china, glassware, silver, etc. for all hotel outlets: Cleaning china, silverware, and glassware by operating dish machine or by hand as needed
Placing bus pans in cook's line; cleans dirty dishes as needed
Keeping cook line well stocked with china/hot plates and sauté pans
Keeping glassware organized at all times, storing dishware in the proper location
Polishing all silver when needed
Emptying all dirty dishware in the employee cafeteria, washing and returning to the proper location
Assisting in the breakdown of banquet functions; washing dishes from functions
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Benefits

Employee discounts on thousands of hotels
Enjoy a complimentary meal in the associate cafeteria during your shift
Free Parking
Paid Sick Time (MN Earned Sick and Safe Time)
Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
Employer paid HSA contribution
401(k) Retirement Plan
Paid Vacation Time
8 Paid Holidays
Paid Bereavement
Paid Floating Holidays