Disease Management Specialist

Brightli • Independence, MO

2d • Onsite

About The Position

Are you passionate about helping individuals overcome barriers to better health and wellness? Join our compassionate, collaborative team as a Disease Management Specialist and play a vital role in connecting individuals with the services and support they need to thrive. This rewarding position offers the opportunity to make a meaningful difference in the lives of individuals with serious mental illness and substance use disorders, work alongside a multidisciplinary team of professionals, build valuable clinical experience, promote positive health outcomes, and support recovery journeys throughout the community. We are seeking a motivated, empathetic professional with strong communication skills, critical thinking abilities, and a passion for serving others.

As a Disease Management Specialist, you will provide outreach, engagement, care coordination, and resource navigation for individuals identified through the Disease Management Program. You will utilize person-centered approaches and motivational interviewing techniques to connect individuals with behavioral health, healthcare, and community-based services. This role partners closely with intake teams, healthcare providers, and community resources to support treatment engagement, improve health outcomes, and reduce barriers to care while ensuring compliance with program requirements and documentation standards.

Requirements

• Bachelor's degree in Social Work, Criminal Justice, Counseling, Psychology, or a related field required
• Minimum of two years of experience working in a mental health setting, offender population setting, or related human services field required
• Working knowledge of the judicial system required
• Successful completion of background check including criminal record, driving record, and abuse/neglect screening required
• Current driver's license, acceptable driving record, and current auto insurance required
• Strong clinical assessment and critical thinking skills
• Excellent verbal and written communication skills
• Demonstrated empathy and compassion when working with individuals experiencing behavioral health challenges
• Ability to work effectively within a multidisciplinary team environment
• Proficiency with electronic health records and healthcare technology systems
• Strong organizational, documentation, and time management skills
• Ability to collaborate effectively with healthcare professionals, community partners, and support systems

Nice To Haves

• Knowledge of evidence-based disease management practices and behavioral health services preferred

Responsibilities

• Engage individuals identified through the Disease Management Program using motivational interviewing and person-centered practices to encourage participation in services and support recovery goals
• Assess individual needs and connect clients with behavioral health, healthcare, and community resources that support improved wellness and quality of life
• Coordinate admissions and referrals with intake teams to ensure timely access to clinically appropriate services
• Review disease management cohort lists and prioritize outreach efforts based on clinical needs, healthcare utilization, medical necessity, and other identified risk factors
• Respond to immediate case management and crisis intervention needs until ongoing services are established
• Collaborate with Healthcare Home staff to promote wellness education, preventative care, and management of chronic health conditions
• Participate as an active member of multidisciplinary treatment teams within the Disease Management Program and Community Psychiatric Rehabilitation services
• Maintain accurate program documentation, state reporting requirements, and cohort tracking information in accordance with program standards
• Participate in trainings, conference calls, and community meetings related to disease management initiatives
• Communicate program updates, outcomes, and service needs to leadership and team members
• Follow agency policies, procedures, compliance requirements, and regulatory standards at all times
• Serve on departmental, program, or agency committees and task teams as assigned

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level