Disease Management Specialist

Brightli • Independence, MO

23h

About The Position

The Disease Management Specialist provides outreach, engagement, care coordination, and resource navigation for individuals identified through the Disease Management Program. Using person-centered approaches and motivational interviewing, the specialist connects people with behavioral health, healthcare, and community-based services. The role collaborates with intake teams, healthcare providers, community resources, Healthcare Home staff, and multidisciplinary treatment teams to support treatment engagement, improve health outcomes, reduce barriers to care, and promote recovery. The specialist also ensures compliance with program requirements, documentation standards, and applicable agency and regulatory requirements.

Requirements

• Bachelor's degree in Social Work, Criminal Justice, Counseling, Psychology, or a related field.
• At least two years of experience in a mental health setting, offender population setting, or related human services field.
• Working knowledge of the judicial system.
• Successful completion of background screening, including criminal record, driving record, and abuse/neglect screening.
• Current driver's license, acceptable driving record, and current auto insurance.
• Strong clinical assessment and critical thinking skills.
• Excellent verbal and written communication skills.
• Empathy and compassion when working with individuals experiencing behavioral health challenges.
• Ability to work effectively in a multidisciplinary team.
• Proficiency with electronic health records and healthcare technology systems.
• Strong organizational, documentation, and time-management skills.
• Ability to collaborate effectively with healthcare professionals, community partners, and support systems.

Nice To Haves

• Knowledge of evidence-based disease management practices and behavioral health services.

Responsibilities

• Engage individuals identified through the Disease Management Program using motivational interviewing and person-centered practices to encourage participation in services and support recovery goals.
• Assess individual needs and connect clients with behavioral health, healthcare, and community resources that support wellness and quality of life.
• Coordinate admissions and referrals with intake teams to support timely access to clinically appropriate services.
• Review disease management cohort lists and prioritize outreach according to clinical needs, healthcare utilization, medical necessity, and other identified risk factors.
• Respond to immediate case management and crisis intervention needs until ongoing services are established.
• Collaborate with Healthcare Home staff to promote wellness education, preventive care, and management of chronic health conditions.
• Participate in multidisciplinary treatment teams within the Disease Management Program and Community Psychiatric Rehabilitation services.
• Maintain accurate program documentation, state reporting, and cohort tracking in accordance with program standards.
• Participate in trainings, conference calls, and community meetings related to disease management initiatives.
• Communicate program updates, outcomes, and service needs to leadership and team members.
• Follow agency policies, procedures, compliance requirements, and regulatory standards.
• Serve on departmental, program, or agency committees and task teams as assigned.

Benefits

• Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation for the employee and household at no cost.
• Mileage reimbursement for work functions requiring travel.
• Employee discounts on hotels, theme parks, attractions, and college tuition.
• Paid time off for full-time employees.
• Health, dental, vision, retirement, and life benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career mobility and advancement opportunities, including promotion from within.
• Supportive workplace culture that promotes employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level