Disease Investigator - Health Department

City of Midland • Tx, TX

52d • Onsite

About The Position

The Disease Investigator will contact those diagnosed with notifiable conditions during the infectious period to investigate the potential source of the exposure, document initial symptoms, and answer any questions the patient may have. This position will conduct or assist with workplace and healthcare facility notification and conduct outbreak/cluster investigation. Disease Investigators are required to follow all scripts, policies and procedures provided by City of Midland Health Department and comply with Health Department training regarding confidential information related to personal information. Positions are not compatible with telecommuting or remote work. All positions are on-site work only.

Requirements

• High school diploma or equivalent required.
• Ability to communicate effectively with supervisor and co-workers, other city departments, city and statewide organizations, the general public and contractors.
• Ability to create collaborative partnerships with community entities.
• Ability to read and comprehend simple instructions.
• Ability to speak effectively to customers or employees of the organization.
• Knowledge of Spreadsheet software and Word Processing software and Internet software.
• Valid Texas driver's license, clear background check and clear drug screening.

Nice To Haves

• Education or work experience in health, health sciences or public health preferred.
• Bilingual Spanish preferred.

Responsibilities

• Conduct case investigation for newly diagnosed patients.
• Communicate with contacts in a professional and empathetic manner.
• Collect and record information on symptoms.
• Conduct follow-up phone calls.
• Conduct confidential notification to healthcare facilities if risk was present.
• Provide guidance to healthcare providers, community partners, and facilities
• Maintain daily contact with supervisor.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED