Discovery Kafe Manager

Golden Empire MortgageBakersfield, CA
Onsite

About The Position

Under the general supervision of the Assistant to the Café Owner, the Café Manager is responsible for overseeing the day-to-day operations of the café. This includes hiring and training staff, maintaining a clean, safe, and welcoming environment, preparing high-quality food and beverages, and ensuring compliance with California state food safety and labor laws. The Café Manager plays a key role in fostering a positive team culture, ensuring exceptional customer service, and driving business success through effective leadership and operational excellence.

Requirements

  • High School Diploma or GED.
  • Minimum 1 year experience in the coffee service industry.
  • Minimum 2 years in the customer service industry (managerial experience preferred).
  • Working knowledge of food service equipment and cash handling procedures.
  • Valid California Food Handler Card (required).
  • Knowledge of California food safety and sanitation regulations (strongly preferred).
  • Able to lift and carry items 20 lbs. or more.
  • Ability to enforce health, safety, and labor regulations with consistency and fairness.
  • Effective planning, organizational, and time management skills.
  • Excellent interpersonal and communication skills.
  • Ability to thrive during busy shifts and adapt quickly in a fast-paced environment.
  • Ability to stand for extended periods of time.
  • Friendly, outgoing personality with a commitment to exceptional customer service.
  • High attention to cleanliness, detail, and product quality.

Nice To Haves

  • managerial experience preferred

Responsibilities

  • Hire, train, supervise, and coach café staff in accordance with company policies and California labor laws.
  • Plan, market, and execute in-store events and promotions to drive customer engagement and sales.
  • Ensure full compliance with California Health and Safety Code, including proper food handling, allergen awareness, and sanitation standards.
  • Maintain current Food Handler Certification for self and ensure all food-handling employees are certified.
  • Manage inventory, place product orders, and ensure timely restocking.
  • Perform and oversee opening and closing procedures, ensuring all checklists are followed.
  • Monitor and maintain cleanliness and sanitation of all work areas and equipment in compliance with CalCode.
  • Ensure compliance with all local and state regulatory requirements.
  • Operate within budget guidelines and seek continuous improvement in cost control and efficiency.
  • Promote a positive and inclusive workplace culture; resolve employee and customer issues in a professional manner.
  • Maintain punctuality and consistent attendance.
  • Perform other duties as assigned.
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