Discharge Planning Assistant - Psychiatric Access (ED)

Trinity HealthAnn Arbor, MI
Onsite

About The Position

This part-time, day shift role involves collaborating with the clinical team to refer patients to appropriate inpatient psychiatric treatment facilities based on age, diagnosis, and location. The assistant will obtain prior authorizations for patients admitted to Trinity Health sites and prepare and send complete clinical packets to community partners for efficient patient placement. Responsibilities include coordinating with Emergency Department or Medical Unit providers to gather necessary updates for successful transfers, demonstrating knowledge of medical terminology, and maintaining awareness of varying levels of mental health care across counties served by Trinity Health Southeast Michigan sites. The role facilitates patient transfers and transportation to appropriate care settings, supports multiple sites to enhance throughput, and ensures patients reach the appropriate level of care promptly to initiate treatment effectively. The assistant coordinates referrals and transfers efficiently and cost-effectively while delivering quality, age-appropriate, culturally sensitive care and demonstrating required unit competencies.

Requirements

  • Knowledge of medical terminology
  • Awareness of varying levels of mental health care across counties served by Trinity Health Southeast Michigan sites
  • Ability to deliver quality, age-appropriate, culturally sensitive care
  • Required unit competencies

Responsibilities

  • Collaborate with the clinical team to refer patients to appropriate inpatient psychiatric treatment facilities based on age, diagnosis, and location.
  • Obtain prior authorizations for patients admitted to Trinity Health sites.
  • Prepare and send complete clinical packets to community partners to ensure efficient patient placement.
  • Coordinate with Emergency Department or Medical Unit providers to gather updates necessary for successful transfers.
  • Demonstrate knowledge of medical terminology and maintain awareness of varying levels of mental health care across counties served by Trinity Health Southeast Michigan sites.
  • Facilitate patient transfers and transportation to appropriate care settings (e.g., inpatient psychiatric units, partial hospitalization programs) based on referrals from clinical staff.
  • Support multiple sites to enhance Emergency Department and Medical Unit throughput, ensuring patients reach the appropriate level of care promptly to initiate treatment effectively.
  • Coordinate referrals and transfers efficiently and cost-effectively while delivering quality, age-appropriate, culturally sensitive care and demonstrating required unit competencies.
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