Discharge Planner

Tenet Healthcare Corporation • El Paso, TX

2d • Onsite

About The Position

The individual in this position works under the direction of the RN and/or Social Worker to complete referrals for post-acute services for patients, and assists with tasks that do not require a clinical license or degree. The individual’s responsibilities include arranging post-discharge services, creating and following up on electronic referrals using the Tenet Case Management system, reviewing patient choice letters with patients/families for required signatures, providing follow up Important Message to Medicare patients prior to discharge, communicating with patients, families and other members of the care team, completing tasks assigned by Case Manager and Social Work staff, making copies, sending faxes and completing phone calls, and completing process reviews or audits as requested; and other duties assigned.

Requirements

• High school diploma or equivalent
• 2 years of experience in clerical or healthcare field.

Nice To Haves

• Acute hospital experience.
• Paramedic, EMT, or Certified Nursing Assistant

Responsibilities

• Makes referrals for post-acute services under the direction of the RN Case Manager or Social Work (SW) staff, utilizing the electronic Tenet Case Management system.
• Provides patients and families with choices of post-acute providers per Tenet policy.
• Responds to post-acute providers timely, and completes referrals per Tenet policy.
• Documents and communicates all elements of the post-acute referral to the RN Case Manager or SW, and the healthcare team, patient/family and post-acute providers.
• Completes tasks as assigned by RN or LVN Case Manager and/or SW staff.
• Makes copies, send faxes, and complete phone calls to arrange post-acute services and to ensure that appropriate hospital information is communicated to post-acute providers.
• Documents all referrals and tasks in the Tenet Case Management system per Tenet policy.
• Provides patients and healthcare team information regarding resources and benefits available to the patient along with the economic impact of care options.
• Compliance- Adheres to federal, state, and local regulations and accreditation requirements impacting case management scope of services.
• Adheres to department structure and staffing, policies, and procedures to comply with the CMS Conditions of Participation and Tenet policies.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED