Discharge Planner - 27th Ave; Phoenix, AZ 85017 (9301)

Terros Health•Phoenix, AZ

9d•Hybrid

About The Position

Terros Health is a healthcare organization committed to integrity, compassion, and empowerment, focusing on whole-person health through an integrated care delivery system. They aim to establish a medical home for patients, emphasizing overall wellness across physical health, mental health, and substance use care. Terros Health and Lifewell have merged to provide exceptional care. Their programs are accessible and cover primary care, nutrition, counseling, addiction treatment, children's services, housing, and pharmacies. The staff is skilled in service, administration, and patient care. The organization offers benefits, continuous training, and a welcoming environment for career growth.

Requirements

High School Diploma or GED.
A combination of behavioral health education and work experience totaling a minimum of four (4) years; OR a bachelor’s degree in any field, plus one year of work experience in a behavioral health service delivery; OR a bachelor’s degree in a behavioral health field.
Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred.
Valid AZ Driver License.
Must be 21 years of age with minimum 4 years driving experience.
Meet requirements of Terros Health’s driving policy.
Must have a valid unrestricted Arizona Fingerprint Clearance Card (Level One) or ability to apply for an Arizona Fingerprint Clearance Card within 7 working days of employment with no disqualifying events.
Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.
Must pass a typing test with a minimum speed of 25 WPM.
Must pass background check, TB test and other pre-employment screening.

Nice To Haves

NextGen (electronic medical record system)

Responsibilities

Serve as a liaison between the inpatient setting and the assigned clinician at the Outpatient site.
Review presenting clinical information with Level I Inpatient Providers.
Identify resources for successful discharge to the community.
Monitor TXIX adult GMH/SA Behavioral Health Recipients (BHRs) follow-up with the outpatient provider.
Connect individuals receiving Level I inpatient services with ongoing TERROS Outpatient treatment upon discharge.
Work with transitioning BHRs, hospital unit staff, the Outpatient team, family, RBHA care management, PCPs, and Health Plans as clinically indicated to ensure effective transition to Outpatient or community services.
Reduce the risk of readmission to hospital.
Reduce the utilization of Crisis services.
Improve coordination with the PCP and TERROS psychiatric provider.
Perform Discharge Planner activities in both inpatient and outpatient settings.
Maintain confidentiality of client records.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families
Multiple dental plan options, including orthodontic coverage
Vision insurance
Group life and disability insurance
Pet insurance
401(k) plan with company match
Interest-free medical line of credit
Financial education, planning, and support resources
Monetary company contribution toward eligible benefits
Bilingual pay differential
Generous Paid Time Off (PTO) – 3 weeks off in the first year
Paid Sick Time
10 paid holidays annually
Comprehensive wellness program featuring wellness challenges, activities, and prizes
Employee Assistance Program (EAP) available to employees and their family members
Trip Reduction Program
Scholarships
Clinical supervision
Continuing Education Units (CEUs)
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage® Employee Discount Program, with savings on gym memberships, car rentals, flights, hotels, movie tickets, and more