Disbursements Financial Analyst
About The Position
Disbursements Financial Analyst Are you a problem-solver with a passion for helping people? We're looking for a Disbursements Financial Analyst to join our team. In this role, you'll be the go-to person for all things related to financial disbursements, ensuring our customers and partners get the answers they need quickly and accurately. You'll be a vital part of our operations, managing inquiries, performing daily check audits, and researching payment details. If you have a strong sense of ownership and a knack for details, this is the perfect role for you. This is a full-time, in-office Customer Service position. Please note that this role does not offer remote or work-from-home options.
Requirements
- Exceptional Communication: You are a clear and empathetic communicator, both in writing and on the phone.
- Customer-Centric Mindset: You enjoy helping others and can handle a wide range of interactions with patience and professionalism.
- Keen Eye for Detail: You're meticulous and have a high degree of accuracy.
- Ability to Juggle: You can manage and prioritize multiple tasks in a dynamic, fast-paced setting.
- Problem-Solving Skills: You're curious and persistent, able to research and find solutions to complex issues
Responsibilities
- Field incoming questions and resolve issues from internal and external customers via phone, email, and in-person.
- Ensure accuracy and compliance by performing daily check audits.
- Process check replacement requests
- Dig into the details to research and resolve issues with Electronic Funds Transfer (EFT) payments.
- Communicate with stakeholders to keep payments running smoothly.
- Tackle a variety of administrative tasks, including supporting the Finder garnishment program.
Benefits
- This position is eligible for a full benefits package.
- Job Stability: Enjoy the security and reliability of employment within a well-established organization.
- Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
- Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
- Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
