Disbursement Analyst

Associa•Richardson, TX

About The Position

The Disbursement Analyst manages payment processing, check disbursements, and payment reconciliations. The role ensures accurate and timely transactions, resolves payment discrepancies, maintains compliance with banking regulations, and supports fraud prevention, reporting, and process improvement initiatives. The analyst collaborates with Finance, Treasury, IT, and other internal teams, serves as a contact for payment inquiries, and supports leadership reporting and organizational metrics.

Requirements

  • High school education.
  • At least 3 years of experience in a payment-processing environment.
  • Experience with ACH processing systems.
  • Strong knowledge of NACHA operating rules and the ACH network.
  • Strong analytical and problem-solving skills, business acumen, leadership skills, oral and written communication skills, and interpersonal skills.
  • Strong investigative aptitude, commitment to quality, and comfort working in a fast-paced environment.
  • Experience with Microsoft Office Suite, including advanced Excel skills such as VLOOKUP, pivot tables, and formulas.
  • Ability to work with minimal supervision, with high accuracy and strong attention to detail.
  • Ability to work effectively with remote colleagues at other office locations.
  • Ability to multitask, learn new skills, adapt to change, and work across well-defined and unstructured situations.
  • Team-oriented and customer-centric approach, with a proactive, results-oriented attitude and sense of urgency.

Nice To Haves

  • Experience managing and optimizing accounts payable payment processing through solutions such as AvidXchange.
  • Experience with Microsoft Dynamics 365 (D365) financial ERP systems.
  • Experience with AI software such as VIC.AI.
  • Innovative, out-of-the-box thinking and ability to work in a dynamic, fast-paced, collaborative environment.

Responsibilities

  • Execute end-to-end domestic and international payment processing, ensuring accuracy, compliance, and timely settlement.
  • Balance, validate, print, and distribute enterprise general disbursements.
  • Request and verify check stop-payment and void requests from operating units with banking institutions.
  • Prepare, validate, and transmit check disbursements with required approval controls.
  • Investigate and resolve payment exceptions, rejects, and returns, including stop payments and stale or altered checks.
  • Serve as a point of contact for payment inquiries.
  • Coordinate with IT to investigate and review financial-system transaction failures.
  • Respond to internal and external requests regarding check status and check copies.
  • Test check-printing software when system updates or changes are made.
  • Issue required correspondence to payees regarding unclaimed property.
  • Extract outstanding-check information for unclaimed-property reporting.
  • Ensure adherence to NACHA requirements.
  • Monitor transactions for fraud and escalate concerns.
  • Collaborate with internal teams, including Finance and Treasury.
  • Monitor deadlines to avoid financial loss.
  • Support automation initiatives.
  • Maintain SOPs and process documentation.
  • Support annual 1099 forms and unclaimed-property filing and reporting.
  • Work within stated internal KPIs and SLAs.
  • Keep leadership informed when problems may interfere with timely completion of work.
  • Assist leadership with reporting current metrics and preparing ad-hoc management reports.
  • Perform other job responsibilities as required at the Company’s discretion.
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