Disabled Veteran Outreach Program Employment Counselor

State of Utah Office of the Governor • Taylorsville, UT

5d • Onsite

About The Position

Disabled Veteran Outreach Program (DVOP) Employment Counselors deliver a broad range of services to assist Veterans and help them become competitive in the labor market. This role involves developing job and training opportunities, providing outreach and assistance to disabled and other Veterans, and promoting community and employer support for employment and training initiatives. Counselors will utilize motivational interviewing techniques to foster a supportive environment, develop and monitor employment plans with activities leading to goal achievement or work readiness, and leverage labor market information, local resources, and referrals to community partners and employers. Additionally, they will assess needs, educate customers about Department of Workforce Services (DWS) programs, policies, and services, assist with applications for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care, and Unemployment Insurance), conduct home visits when necessary to build rapport and problem-solve, and assist customers with resume creation, networking, mock interviewing, and job searching using technology.

Requirements

• Is a Veteran; a copy of your DD214, that states your character of service/discharge must be uploaded to this application to be considered.
• Has ability to present information clearly and effectively.
• Has excellent communication and interpersonal skills.
• Has the ability to problem solve and identify creative solutions to lead to successful outcomes.
• Has exceptional customer service skills and ability to assist people in a manner which shows sensitivity, tact, and professionalism, without prejudice or bias.
• Has knowledge of agency programs, community resources and services, local labor market, and job search techniques.

Nice To Haves

• Can use motivational interviewing skills to collect information and establish a supportive relationship.
• Can provide family focused career counseling and proactively engage and motivate customers

Responsibilities

• Developing job and training opportunities for Veterans.
• Providing outreach and offering assistance to disabled and other Veterans by promoting community and employer support for employment and training opportunities, including apprenticeship and on-the-job training.
• Utilizing motivational interviewing techniques to create a supportive environment.
• Developing employment plans with activities leading to achieving goals and/or work readiness, as well as monitoring and evaluating employment plans activities and progress.
• Utilizing labor market information, local resources, referrals to community partners and employers to assist customers in meeting their goals.
• Assessing needs and educating customers about DWS programs, policies, and services and providing assistance in the application for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care, and Unemployment Insurance).
• Visiting homes when needed to establish relationships, increase rapport, problem solve, engage or re-engage the customer.
• Assisting customers with resume creation, networking, mock interviewing, and job searching with technology.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed