Disability Transaction Processor

Conduent•Lexington, KY

2d•Remote

About The Position

Conduent is seeking a reliable, detail-oriented remote claims processor to support disability claims operations. This role is responsible for researching customer applications, matching documents to existing claims, and capturing accurate index data from document images. The ideal candidate is comfortable working in a structured, high-volume remote environment and is receptive to coaching and training.

Requirements

Must be comfortable adhering to a strict clean-desk policy.
Must be able to submit to and pass the required background screening and drug screening.
Must have a high school diploma or general education degree (GED).
Basic PC and internet skills, including the ability to navigate computer applications and complete routine online tasks.
Must be able to maintain a suitable work-from-home office environment and work 40 hours per week.
Must be receptive to coaching and training.
Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, ping ms equal to or less than 175)
Must have the ability to connect with an ethernet cable to a modem/router
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
We are currently not hiring in the following geographies, including but not limited to: States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. Metro areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ.

Nice To Haves

Data entry experience is a plus.
Familiarity with Microsoft Word, Outlook, and Excel is a plus.

Responsibilities

Process assigned disability transaction work items, including BLIS and Outsort queues.
Research customer applications and available records to locate and confirm existing disability claim matches.
Review document images and capture accurate index data in customer systems.
Follow documented procedures, quality expectations, clean-desk requirements, and production priorities.
Manage a 40-hour weekly workload in a remote, PC-based production environment.
Apply coaching and training feedback to build proficiency, accuracy, and consistency.

Benefits

Full-time employment
Pay is $15.00 per hour during training and the initial ramp-up period; compensation may later transition to a production-based structure.
Work-from-home opportunity
On-the-job training
Schedule flexibility after training, based on work volume
Benefit options for eligible employees
health insurance coverage
voluntary dental and vision programs
life and disability insurance
a retirement savings plan
paid holidays
paid time off (PTO) or vacation and/or sick time