Temporary Part-time Disability Services Assistant

Tennessee Board of Regents • Morristown, TN

2d • Hybrid

About The Position

The purpose of this position is to provide clerical and administrative support to the disability services office with responsibilities involving training and tech support for students on the use of a variety of assistive technologies, research, maintaining the equipment distribution database, and general office support.

Requirements

• High school diploma or equivalent required.
• Experience with database systems, spreadsheets, and office software.
• Strong attention to detail and accuracy in recordkeeping.
• Ability to communicate professionally with faculty, staff, students, and external vendors.

Nice To Haves

• Experience with troubleshooting issues with various types of technology.
• Experience working with individuals with disabilities.
• Knowledge of the Americans with Disabilities Act (ADA).
• Familiarity with the inner workings of a community college.

Responsibilities

• Provide training, guidance, and ongoing technical support to students utilizing assistive technology resources, including but not limited to Everway Read&Write, Genio Notetaking Software, Livescribe Smart Pen, Roger Pen, and Fusion Suite. This also requires travel to other campus locations as needed to provide direct support and assistance to students utilizing disability services and assistive technology resources.
• Deliver training and support to faculty members regarding the effective implementation and use of assistive technology accommodations within the classroom environment.
• Maintain regular communication with assistive technology vendors to troubleshoot issues, coordinate support, and ensure timely resolution of equipment or software concerns.
• Manage and maintain records related to assistive technology equipment inventory and check-out processes.
• Research emerging assistive technologies, accessibility tools, and best practices to enhance support services for students with disabilities.
• Conduct periodic follow-up with students and administer feedback surveys to evaluate the effectiveness, accessibility, and overall impact of assistive technology accommodations and support services, while identifying additional student support needs.
• Provide training and support to student workers on each campus (10-20 students).
• May perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED