Director of Academic Success & Career Center | Office of the Provost (Pullman, WA)

Washington State University•Pullman, WA

10d•$4,942 - $7,567•Onsite

About The Position

Washington State University's Office of the Provost invites applications for a Director of the Academic Success and Career Center (ASCC). The Director provides strategic leadership, direction, and administrative oversight for university-wide student success, academic advising, career development, and retention initiatives. The role manages ASCC operations, personnel, budgets, programs, services, and resources while aligning them with institutional priorities and Division of Academic Engagement and Student Achievement (DAESA) goals. The Director leads the development, implementation, assessment, and continuous improvement of student success programs and services; supervises professional and student staff; oversees fiscal planning and resource allocation; and builds collaborative partnerships across the university and with external stakeholders. The role promotes data-informed decisions, inclusive and equitable student support, professional development for advising and student success professionals, and innovative approaches to student engagement, persistence, career readiness, and overall success. The Director represents ASCC on university, divisional, and professional committees and is accountable for departmental outcomes and advancing the university's mission. This is a permanent, full-time (100% FTE), 12-month position in Pullman, Washington. It is overtime eligible. The monthly salary range is $4,942 to $7,567, commensurate with experience and qualifications.

Requirements

A bachelor's degree in a relevant field and six years of progressively responsible relevant experience, including at least three years of managerial experience; relevant education and professional experience may be substituted for the educational requirement year for year.
A master's degree in a related field may substitute for up to one year of required experience.
Experience supervising professional and paraprofessional staff.
Experience in advising, career development, or counseling.
Excellent verbal and written communication skills.
Strong interpersonal skills and ability to work collaboratively in a team environment.
Experience in public speaking and presentations.
Demonstrated professional judgment and leadership, including ability to work independently.
Excellent organizational skills and ability to solve problems in a dynamic work environment.
Demonstrated experience with Microsoft Office, including Access, Excel, Outlook, PowerPoint, and Word.
Willingness and ability to work some evening and weekend hours.

Nice To Haves

A master's degree in Counseling, Higher Education, Student Personnel, or a related field.
Experience assisting students with job searches and applications for graduate and professional school.
Experience designing course curriculum and teaching.
Demonstrated skill in establishing effective working relationships with staff at all levels, faculty, employers, and alumni.
Experience and ability to work with and serve individuals from diverse populations and organizations.
Experience in a higher education setting.

Responsibilities

Provide strategic leadership, direction, and administrative oversight for university-wide student success, academic advising, career development, and retention initiatives.
Manage ASCC operations, personnel, budgets, programs, services, and resources in alignment with institutional priorities and DAESA goals.
Lead the development, implementation, assessment, and continuous improvement of student success programs and services.
Supervise professional and student staff.
Oversee fiscal planning and resource allocation.
Foster collaborative partnerships across the university and with external stakeholders.
Promote data-informed decision making and inclusive and equitable student support practices.
Promote professional development for advising and student success professionals.
Advance strategies that enhance student engagement, persistence, career readiness, and overall student success.
Represent ASCC on university, divisional, and professional committees.
Be accountable for departmental outcomes and advancing the university's mission.
Perform duties in administration and leadership (50%), advising administration and leadership (25%), fiscal oversight and budget management (15%), and other assigned duties (10%).