DC01222 - Director Workforce Experience

Chesapeake Regional Healthcare • Chesapeake, VA

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About The Position

The Director of Workforce Experience is a strategic People leader responsible for designing, integrating, and executing enterprise-wide talent strategies that enable the organization to attract, develop, engage, retain, and effectively deploy its workforce. The role provides strategic leadership across the full talent lifecycle for a comprehensive healthcare system that includes an acute-care hospital, medical group, home care, hospice, outpatient imaging, and other ambulatory services. The Director partners closely with executive and operational leaders to align people strategies with organizational priorities, financial objectives, clinical excellence, workforce needs, and the organization’s culture and values.

The Director oversees and integrates HR Business Partnering, Organizational and Leadership Development, Employee Relations, Talent Acquisition, Workforce Planning, Employee and Provider Engagement, Total Rewards Strategy, Change Management, Performance Management, Succession Planning, and Policy Management and Interpretation. This is a supervisory role overseeing department team members, with responsibility for leading the HR Business Partner function and enterprise talent strategies.

Requirements

• Master’s degree in Human Resources, Business, Organizational Development, or a related field is required.
• At least 7 years of experience in healthcare Talent Acquisition and Talent Development.
• At least 4 years of experience in a leadership role.
• Experience designing and effectively executing talent initiatives that drive measurable business impact.
• Ability to leverage data and HR technology to drive decisions.
• Demonstrated ability to lead and supervise department team members.
• Demonstrates the organization’s stated behavioral competencies, including accountability, process improvement, customer focus, action orientation, valuing differences, conflict management, trust, courage, nimble learning, and innovation.

Nice To Haves

• Doctorate degree in Organizational Development, Behavior, Leadership, Change, or a related field is strongly preferred.
• Registered Nurse or Nurse Educator experience is strongly preferred.

Responsibilities

• Establish an enterprise talent framework connecting workforce planning, recruitment, development, performance, succession, engagement, rewards, and retention.
• Lead the HR Business Partner function and establish a consultative model that aligns HR resources with operational and strategic priorities.
• Establish consistent approaches to workforce planning, organizational design, performance management, employee relations, talent development, and change management.
• Coach leaders in organizational effectiveness, workforce strategy, employee engagement, and leadership practices.
• Lead organizational development strategies to improve organizational capability, team effectiveness, culture, and performance.
• Develop and maintain an enterprise leadership development strategy and leadership competency framework.
• Partner with executives to identify leadership capability gaps and develop targeted solutions.
• Provide strategic oversight of Talent Acquisition, ensuring recruitment strategies support workforce plans and critical talent needs.
• Oversee student, internship, residency, fellowship, apprenticeship, and other early-career talent programs.
• Develop short- and long-term workforce strategies based on business growth, patient volumes, labor market conditions, turnover, productivity, demographics, and anticipated skill requirements.
• Lead enterprise strategies to improve employee and provider engagement, connection, retention, and organizational commitment.
• Develop and continuously improve performance management processes, tools, competencies, and leader capabilities.
• Establish and lead an enterprise succession planning process for critical leadership and hard-to-replace positions.
• Ensure Total Rewards strategies support recruitment, retention, engagement, performance, and organizational growth.
• Lead enterprise change management strategy for significant organizational, technological, operational, and workforce initiatives.
• Supervise department team members, including employee selection and development, scheduling, performance evaluation, employee relations, corrective action, work distribution, budget oversight, safety and security, and policy enforcement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director