Dir, Data Analytics

Emory Healthcare•Tucker, GA

2d•Hybrid

About The Position

The Director of Workforce Analytics provides strategic leadership for the development, governance, and execution of workforce analytics across Emory Healthcare. The role creates a standardized enterprise-wide approach to labor benchmarking, productivity measurement, workforce planning, and labor performance analytics in support of operational, financial, and clinical excellence. In collaboration with Finance, Human Resources, Nursing, Clinical Operations, and executive leadership, the Director turns workforce data into actionable insights to optimize staffing, improve productivity, enhance employee engagement, and support long-term organizational strategy. The Director leads workforce analytics strategy, labor benchmark standardization, productivity and labor performance measurement, workforce planning, and workforce data governance. The position advises executive leaders on workforce trends, labor market conditions, and staffing performance; presents findings to senior leaders and committees; and develops executive presentations and Board-ready reporting. The Director also builds and leads a workforce analytics team, mentoring analysts and managers and fostering continuous improvement, innovation, accountability, and collaboration. Travel between Emory operating units and affiliated sites may be required. This is a hybrid position that may split time between remote work and the office. Physical and environmental demands may vary by assigned work area and tasks; the posting describes lifting and carrying, standing and walking, close computer and reading work, potential exposure to clinical and workplace hazards, use of personal protective equipment, and possible travel.

Requirements

Bachelor's degree in Finance, Business Administration, Healthcare Administration, Human Resources, Industrial Engineering, Data Analytics, Statistics, or a related field.
At least 8 years of progressive leadership experience in workforce analytics, labor productivity, healthcare finance, operational analytics, or business intelligence.
Experience leading enterprise analytics initiatives within a large integrated health system.
Strong understanding of labor management principles, workforce planning, productivity benchmarking, and healthcare operations.
Demonstrated expertise with business intelligence platforms such as Power BI, Tableau, SQL, Epic Cogito, Workday, UKG, or similar.
Skills in enterprise workforce strategy, labor productivity management, workforce planning and forecasting, predictive analytics, financial and operational analysis, executive communication, data governance, change leadership, cross-functional collaboration, performance improvement, and strategic decision support.

Nice To Haves

Master's degree (MBA, MHA, MPH, MS Analytics, or related discipline).
Experience working with academic medical centers or integrated delivery networks.
Lean Six Sigma certification or other process improvement credentials.
Experience with external labor benchmarking databases and healthcare productivity methodologies.

Responsibilities

Develop and execute an enterprise workforce analytics strategy aligned with Emory Healthcare's strategic priorities.
Build predictive and descriptive analytics to support workforce planning, labor forecasting, recruitment, retention, and productivity improvement.
Translate complex workforce data into executive-level insights and strategic recommendations.
Develop and govern standardized labor benchmarking methodologies across hospitals, ambulatory practices, and corporate functions.
Establish enterprise definitions for productivity metrics, staffing ratios, worked hours, premium pay, contract labor, and labor efficiency, and ensure consistent application.
Evaluate internal performance against external benchmarks, including Vizient, Premier, Kaufman Hall, AHA, Mercer, and Gallagher.
Develop enterprise productivity scorecards and labor dashboards.
Monitor labor expense trends, productivity, overtime, agency utilization, vacancy impacts, and staffing efficiency.
Partner with operational leaders to identify performance improvement opportunities and support productivity targets while maintaining quality, patient safety, and employee engagement.
Lead long-range workforce planning using predictive modeling and scenario analysis.
Evaluate labor demand based on patient volumes, service line growth, seasonality, and strategic initiatives.
Support capital planning and new program development through workforce impact analyses.
Establish governance for workforce data integrity and metric standardization.
Partner with IT, HRIS, Finance, and Business Intelligence teams to improve data accessibility and reporting automation.
Drive adoption of modern analytics tools and visualization platforms.
Advise executive leadership on workforce trends, labor market conditions, and staffing performance; present analytics and recommendations to senior leadership, operational councils, and executive committees.
Develop executive-level presentations and Board-ready reporting.
Build and lead a high-performing workforce analytics team; mentor analysts and managers and foster continuous improvement, innovation, accountability, collaboration, analytical rigor, and strategic thinking.
Perform additional duties as assigned; duties may be modified according to organizational needs.
Travel between Emory operating units and affiliated sites as required.