Dir, Data Analytics

Emory•Atlanta, GA

1d•Hybrid

About The Position

The Director of Workforce Analytics provides strategic leadership for the development, governance, and execution of workforce analytics across Emory Healthcare. The role creates a standardized, enterprise-wide approach to labor benchmarking, productivity measurement, workforce planning, and labor performance analytics to support operational, financial, and clinical excellence. The Director collaborates with Finance, Human Resources, Nursing, Clinical Operations, and executive leadership to turn workforce data into actionable insights that optimize staffing, improve productivity, enhance employee engagement, and support long-term organizational strategy. The Director develops and executes workforce analytics strategy; establishes standardized labor benchmarking methodologies and productivity metrics; builds enterprise scorecards and dashboards; monitors labor expenses and staffing performance; and leads predictive workforce planning. The role also establishes data governance, works with IT, HRIS, Finance, and Business Intelligence teams to improve reporting and analytics, advises executive leadership, prepares senior leadership and Board-ready materials, and builds and mentors a workforce analytics team. The position is hybrid, with time split between remote work and the office. Travel between Emory operating units and affiliated sites may be required. Success in the first 12–24 months includes standardizing benchmarking, implementing enterprise dashboards, improving workforce reporting and productivity visibility, enabling predictive staffing decisions, establishing governance for labor metrics, and identifying sustainable labor savings while supporting patient quality and employee engagement.

Requirements

Bachelor’s degree in Finance, Business Administration, Healthcare Administration, Human Resources, Industrial Engineering, Data Analytics, Statistics, or a related field.
At least 8 years of progressive leadership experience in workforce analytics, labor productivity, healthcare finance, operational analytics, or business intelligence.
Experience leading enterprise analytics initiatives within a large integrated health system.
Strong understanding of labor management principles, workforce planning, productivity benchmarking, and healthcare operations.
Expertise with business intelligence platforms such as Power BI, Tableau, SQL, Epic Cogito, Workday, UKG, or similar.
Skills in enterprise workforce strategy, labor productivity management, workforce planning and forecasting, predictive analytics, financial and operational acumen, executive communication, data governance, change leadership, cross-functional collaboration, performance improvement, and strategic decision support.
Ability to meet the stated physical demands, including lifting up to 75 pounds and carrying objects up to 35 pounds, as described in the physical requirements.

Nice To Haves

Master’s degree (MBA, MHA, MPH, MS Analytics, or related discipline).
Experience working with academic medical centers or integrated delivery networks.
Lean Six Sigma certification or other process improvement credentials.
Experience with external labor benchmarking databases and healthcare productivity methodologies.

Responsibilities

Develop and execute an enterprise workforce analytics strategy aligned with Emory Healthcare’s strategic priorities.
Build predictive and descriptive analytics to support workforce planning, labor forecasting, recruitment, retention, and productivity improvement.
Translate complex workforce data into executive-level insights and strategic recommendations.
Lead development and governance of standardized labor benchmarking methodologies across hospitals, ambulatory practices, and corporate functions.
Establish enterprise definitions for productivity metrics, staffing ratios, worked hours, premium pay, contract labor, and labor efficiency.
Ensure benchmarking methodologies are applied consistently across the health system and evaluate internal performance against external benchmarks.
Develop enterprise productivity scorecards and labor dashboards.
Monitor labor expense trends, productivity, overtime, agency utilization, vacancy impacts, and staffing efficiency.
Partner with operational leaders to identify performance improvement opportunities and support productivity targets while maintaining quality, patient safety, and employee engagement.
Lead long-range workforce planning initiatives using predictive modeling and scenario analysis.
Evaluate labor demand based on patient volumes, service line growth, seasonality, and strategic initiatives.
Support capital planning and new program development through workforce impact analyses.
Establish governance for workforce data integrity and metric standardization.
Partner with IT, HRIS, Finance, and Business Intelligence teams to improve data accessibility and reporting automation.
Drive adoption of modern analytics tools and visualization platforms.
Advise executive leadership on workforce trends, labor market conditions, and staffing performance.
Present workforce analytics and recommendations to senior leadership, operational councils, and executive committees; develop executive presentations and Board-ready reporting.
Build and lead a high-performing workforce analytics team, fostering continuous improvement, innovation, accountability, and collaboration.
Mentor analysts and managers while promoting analytical rigor and strategic thinking.
Perform additional duties as assigned.
Travel between Emory operating units and affiliated sites as required.