Director - Workforce Absence Management

Hub International Insurance•Pittsburgh, PA

1d•Hybrid

About The Position

At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it. In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve. We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career. Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling. We would love for you to explore what is possible at HUB International. We currently have an opportunity for a Director - Workforce Absence Management to join our Employee Benefits team in our Pittsburgh, PA office on a Hybrid work schedule. This individual will serve as the subject matter expert in absence and leave management, including but not limited to employer-specific leave policies, FMLA, state-mandated programs, paid leave programs, ADA, short-term disability, and long-term disability programs. As a regional resource, this specialist will support the four East Region HUBs and their respective markets, playing a critical role in new business development, client retention, and overall market differentiation. The ideal candidate brings deep expertise, strong carrier relationships, consultative presence, and the ability to deliver both strategic guidance and hands-on service.

Requirements

5–10 years of experience in leave of absence management, disability programs, or related HR compliance consulting
In-depth knowledge of federal, state, and municipal leave laws and coordination with employer-sponsored benefits
History of “return to work” planning
Strong consultative, communication, and presentation skills; confident in client-facing roles
Experience working in or with insurance brokerages, carriers, TPAs, or large employers
Ability to travel within the East Region for client and team engagement
Bachelor's degree required
7-10 years of relevant experience

Nice To Haves

advanced credentials (e.g., CEBS, SPHR, SHRM-SCP, or JD) strongly preferred

Responsibilities

Assist clients in navigating toward successful and sustainable absence management programs via virtual calls and in-person meetings
Serve as the lead consultant on leave management programs for key clients and prospects
Conduct audits and gap analyses of current leave programs and recommend enhancements
Conduct RFP work on a project basis for employers looking to outsource leave programs and support implementation
Benchmark leave programs
Navigate and interpret federal and state-specific leave laws (e.g., FMLA, NY PFL, NJ TDB/FLI, MA PFML – and more broadly) with a strong understanding of how federally mandated leaves coordinate with multi-layered state law requirements
Coordinate leave policies with disability programs, workers’ comp, COBRA, and other benefit lines
Review policies and provide/develop templates for client use
Support vendor audits on a project basis
Participate in discovery calls and finalist meetings and key client presentations to showcase HUB's expertise in leave management
Help drive new business by enhancing our value proposition in RFPs and client discussions
Collaborate with Producers, Account Executives, and Consultants to win and retain business
Educate, train, and present on leave management topics both externally (webinars, roundtables, seminars, etc.) and internally (HUB employees)
Develop content for client newsletters, internal training, and market updates
Collaborate with HUB’s national Workforce Absence Management practice to drive best practices
Maintain strong relationships with leading carriers, TPAs, and technology vendors
Support negotiations for optimal program pricing, terms, and service standards
Stay current on legislative changes and vendor innovations in the leave space
Coordinate with other HUB subject matter experts from around the country

Benefits

Medical, Dental, Vision, and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
401(k) Savings Plan
Life and Disability Plans
Long-Term Care
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Flexible Work Arrangements
Dress for Your Day Policy
Comprehensive Onboarding and Continuing Education