Director - Workforce Absence Management

HUB International•Pittsburgh, PA

3d•Hybrid

About The Position

This individual will serve as the subject matter expert in absence and leave management, including but not limited to employer-specific leave policies, FMLA, state-mandated programs, paid leave programs, ADA, short-term disability, and long-term disability programs. As a regional resource, this specialist will support the four East Region HUBs and their respective markets, playing a critical role in new business development, client retention, and overall market differentiation. The ideal candidate brings deep expertise, strong carrier relationships, consultative presence, and the ability to deliver both strategic guidance and hands-on service.

Requirements

5–10 years of experience in leave of absence management, disability programs, or related HR compliance consulting
In-depth knowledge of federal, state, and municipal leave laws and coordination with employer-sponsored benefits
History of “return to work” planning
Strong consultative, communication, and presentation skills; confident in client-facing roles
Experience working in or with insurance brokerages, carriers, TPAs, or large employers
Ability to travel within the East Region for client and team engagement
Bachelor's degree required

Nice To Haves

advanced credentials (e.g., CEBS, SPHR, SHRM-SCP, or JD) strongly preferred

Responsibilities

Assist clients in navigating toward successful and sustainable absence management programs via virtual calls and in-person meetings
Serve as the lead consultant on leave management programs for key clients and prospects
Conduct audits and gap analyses of current leave programs and recommend enhancements
Conduct RFP work on a project basis for employers looking to outsource leave programs and support implementation
Benchmark leave programs
Navigate and interpret federal and state-specific leave laws (e.g., FMLA, NY PFL, NJ TDB/FLI, MA PFML – and more broadly) with a strong understanding of how federally mandated leaves coordinate with multi-layered state law requirements
Coordinate leave policies with disability programs, workers’ comp, COBRA, and other benefit lines
Review policies and provide/develop templates for client use
Support vendor audits on a project basis
Participate in discovery calls and finalist meetings and key client presentations to showcase HUB's expertise in leave management
Help drive new business by enhancing our value proposition in RFPs and client discussions
Collaborate with Producers, Account Executives, and Consultants to win and retain business
Educate, train, and present on leave management topics both externally (webinars, roundtables, seminars, etc.) and internally (HUB employees)
Develop content for client newsletters, internal training, and market updates
Collaborate with HUB’s national Workforce Absence Management practice to drive best practices
Maintain strong relationships with leading carriers, TPAs, and technology vendors
Support negotiations for optimal program pricing, terms, and service standards
Stay current on legislative changes and vendor innovations in the leave space
Coordinate with other HUB subject matter experts from around the country

Benefits

Medical, Dental, Vision, and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
401(k) Savings Plan
Life and Disability Plans
Long-Term Care
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Flexible Work Arrangements
Dress for Your Day Policy
Comprehensive Onboarding and Continuing Education