Director, Wealth Operations

Alera Group•UNAVAILABLE, UNAVAILABLE

4d•Remote

About The Position

At Alera Group, our Wealth Services team supports individuals and families in building, protecting, and transferring wealth through comprehensive financial planning and investment strategies. We’re seeking a Director, Wealth Operations who will contribute to client relationships, financial strategy, and operational excellence. About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service. Why Alera Group Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

Requirements

Bachelor's degree in a related field
10+ years of experience in custodial operations or directly supporting financial advisors in a similar capacity
Strong knowledge of wealth management operations and RIA custodial platforms
Exceptional written and verbal communication skills
Demonstrated ability to build relationships and influence stakeholders across multiple business functions
Strong business acumen and experience interacting with senior leaders
Analytical, critical thinking, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Experience leading and developing operations teams
Experience with Fidelity, Charles Schwab, AssetMark, Osaic, Orion, Salesforce, Conga Composer, QuikForms, and DocuSign
Proven success leading process improvement and technology enablement initiatives
Experience supporting advisor onboarding, transitions, and platform growth strategies
Financial services industry experience within an RIA or wealth management environment
Active FINRA licenses required or ability to obtain within the agreed upon timeline after hire
CFP® preferred or encouraged

Responsibilities

Lead the Custodial Operations team supporting the firm's RIA custodial platform
Oversee account opening and maintenance processes across multiple custodial relationships, including Fidelity, Charles Schwab, and AssetMark
Partner with Client Service and Investment Operations teams to deliver a seamless client experience
Strengthen relationships with custodians, vendors, and clearing firms to enhance service delivery and support business growth
Provide operational guidance, training, and support to advisors and their teams during onboarding and transition activities
Drive operational consistency, service quality, and adherence to established standards across the custodial platform
Lead initiatives that improve process efficiency, scalability, automation, and data quality
Optimize the use of technology platforms including Charles Schwab, Fidelity, AssetMark, Osaic, Orion, Salesforce, Conga Composer, QuikForms, and DocuSign
Identify opportunities to streamline workflows and improve operational performance
Support ongoing operational governance and best practices across the Wealth Operations function
Develop and execute strategies that support the continued growth of the Wealth Services business
Partner with leadership to identify operational improvements and business opportunities
Foster a culture of accountability, continuous improvement, and professional development
Serve as a subject matter expert on custodial operations and wealth management platform capabilities
Contribute to long-term operational planning and strategic initiatives