Dir Vendor Mgmt

Ensemble Health PartnersWork at Home - Ohio - Other, OH
$100,000 - $150,000

About The Position

The Director, Vendor Management is responsible for leading the strategy, performance, and governance of enterprise vendor partnerships. This role drives accountability, operational efficiency, and value realization across external partners, while ensuring alignment with organizational goals and service delivery expectations. This leader will partner cross-functionally with operations, finance, and executive leadership to optimize vendor performance, mitigate risk, and enhance overall business outcomes.

Requirements

  • Bachelor’s degree required
  • 8+ years of progressive experience in vendor management, operations, or related leadership roles
  • Experience managing complex vendor relationships in healthcare, revenue cycle, or outsourcing environments strongly preferred
  • Demonstrated ability to lead cross-functional initiatives and influence at a senior level
  • Strong analytical, negotiation, and problem-solving skills
  • Proven track record of driving performance improvements and operational efficiencies
  • Exceptional communication and stakeholder management skills

Nice To Haves

  • advanced degree preferred

Responsibilities

  • Lead the end-to-end vendor management strategy, including selection, onboarding, performance oversight, and ongoing optimization
  • Establish and maintain strong vendor relationships, ensuring alignment with service level agreements (SLAs), KPIs, and contractual expectations
  • Monitor vendor performance and drive continuous improvement initiatives to enhance quality, efficiency, and outcomes
  • Partner with operational and executive leaders to identify opportunities to leverage vendor partnerships for scalability and performance improvement
  • Develop and enforce governance frameworks, reporting structures, and performance dashboards
  • Manage vendor-related risk, ensuring compliance with contractual, financial, and regulatory requirements
  • Collaborate with finance to oversee vendor budgeting, forecasting, and cost optimization
  • Lead negotiations and support contract management activities as needed
  • Drive cross-functional alignment between internal stakeholders and external vendors

Benefits

  • healthcare
  • time off
  • retirement
  • well-being programs
  • professional development
  • tuition reimbursement
  • quarterly and annual incentive programs
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