Director, VBC Market Operations

U.S. Renal Care

9d•Remote

About The Position

The Director of VBC Market Operations serves as an operational leader accountable for driving the day-to-day performance of US Renal Care's value-based care programs. The Director builds and manages relationships with nephrologists, nephrology practice staff, and dialysis clinic teams. The Director collaborates internally with clinical, analytics, and other leaders to develop and drive strategies that deliver improved outcomes and reduced costs. The Director must be able to work effectively and collaboratively across all key internal and external stakeholders. They are comfortable in, and thrive in, ambiguous, fast-paced start-up environments.

Requirements

Bachelor's degree required
Minimum of eight years of experience in health care preferred
Management consulting and/or process improvement backgrounds preferred
Experience in a start-up environment preferred
Experience with value-based care programs preferred
Experience managing physician relationships required
Advanced Excel and PowerPoint skills required
Travel required up to 50% of the time, with periods of more and less travel
Ideal candidate lives in close proximity to one of the following airports: Denver, Salt Lake City, Seattle-Tacoma

Nice To Haves

master's degree in related field (e.g., MBA, MPH, MHA) preferred

Responsibilities

Develop a deep understanding of key requirements of value-based care programs within USRC.
Identify, develop, and manage key performance metrics to measure performance of providers related to their value-based contracts.
Collaborate with US Renal Care Clinical, Finance, Analytics, and other leaders to develop initiatives that improve clinical and financial outcomes, and lead implementation of those with physician practices and dialysis clinics.
Collaborate with provider group physicians and their practice staff to develop and implement operational and clinical process improvements to help providers achieve higher performance in value-based care programs.
Own the financial, clinical, and quality performance of practices within the market.
Work collaboratively with analytics, technology, and care teams to design and document new processes, workflows, and tools.
Effectively work in a matrixed organizational structure in which you lead with influence, collaborating across various internal and external teams to achieve success in value-based care programs.
Be comfortable effectively navigating ambiguity to create new approaches and solutions with internal and external partners.
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
Regular and reliable attendance is required for the job.