Director, UX & Research

Fortive•Austin, TX

2d•Onsite

About The Position

At the heart of our mission is a simple belief: technology should feel like magic. We are seeking a Director of UX & Design to be the guardian of that magic. In this role, you will bridge the gap between high-level vision and tactile everyday moments that make our customers' lives better. You will lead, mentor, and inspire a multidisciplinary team, serving as the bridge-builder across the organization to ensure every pixel we ship serves a human purpose. If you are a bold leader who can balance the rigor of Design Engineering with the heart of user-centered design, we’ve built a seat at the table just for you.

Requirements

10+ years of experience in UX/Product Design, with at least 5 years in a senior leadership role scaling B2B SaaS design teams.
A portfolio of successful product outcomes where you led the journey from abstract vision to a high-impact, measurable market win.
Deep expertise in Design Engineering, user-centered design (UCD), and managing complex design systems at scale.
Proficiency in leveraging qualitative research and quantitative data (A/B testing, usage metrics) to drive high conviction design decisions.
Demonstrated experience using or implementing AI tools to optimize design processes and enhance the end-user experience.
The ability to navigate organizational complexity and communicate the business value of design to C-suite stakeholders.
Bachelor’s degree in Design, or a related field required; Master’s degree preferred.

Nice To Haves

Experience in Product-Led Growth (PLG) environments.
Familiarity with modern analytics and experimentation platforms (e.g., Amplitude, Mixpanel, Pendo).
Background in enterprise SaaS or complex, workflow-based data products.
Experience scaling global design teams across multiple time zones and product lines.

Responsibilities

Define and evangelize an aspirational design vision that aligns with our long-term company goals and sets a new standard for vast portfolio of products.
Recruit, mentor, and scale a high-performing team of Product Designers and User Researchers, fostering a culture of radical accountability and creative excellence.
Direct the evolution of our global design system, ensuring seamless handoffs between Design and Engineering through advanced Design Engineering practices and shared component libraries.
Lead deep-dive user research and customer empathy initiatives to uncover market whitespace and validate complex solutions before they hit the roadmap.
Spearhead a robust experimentation culture, utilizing A/B testing and user research to relentlessly optimize user journeys and business outcomes.
Integrate cutting-edge AI tools for design into the team’s workflow to accelerate prototyping, automate repetitive tasks, and enhance creative output.
Work in lockstep with Product Management and Engineering leadership to balance aesthetic excellence with technical feasibility and business ROI.
Own experience coherence across a diverse multi‑product portfolio, driving convergence, simplification, and consistent interaction patterns while respecting product‑specific workflows.