The Director of Utilization Management is responsible for directing and overseeing the UM Dept, which includes the implementation of case management scenarios, consulting with all services to ensure the provision of an effective treatment plan for all patients. This position also oversees the response to requests for services and interfaces with managed care organizations, external case managers, and other payers. Also, assures that good customer service practices are utilized. Maintains denials and appeals logs and reviews the progress of all appeals activity on a monthly basis.
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Job Type
Full-time
Career Level
Director