Director, US Credit Risk Process Management
About The Position
As a member of CIBC’s US Credit Risk Management team, you’ll lead the transformation of credit risk management data, analytics, and reporting operations. As the Director, US Credit Risk Process Management, you’ll introduce agile methodologies and drive process optimization initiatives to streamline credit risk processes, boost operational efficiency, and align with our strategic objectives. You’ll champion a culture of continuous improvement, leveraging advanced tools and best practices to enhance operational excellence. As a trusted advisor, you’ll reimagine and implement innovative credit risk management practices, positioning CIBC as an industry leader in credit risk operations. You’ll provide indirect leadership to teams of credit risk professionals, fostering a commitment to process optimization and operational excellence. You’ll also play a key role in driving change initiatives and embedding new ways of working that support effective management of credit and related products from a second-line perspective. At CIBC we enable the work environment most optimal for you to thrive in your role. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 3 days per week on-site, while other days will be remote.
Requirements
- Bachelor’s degree in Business, Finance, Accounting, or a related discipline; advanced degree preferred.
- A minimum 15 years of progressive experience in credit risk management within a financial services environment.
- At least 5 years of hands-on experience introducing, implementing, or customizing agile frameworks within risk or operations teams.
- Deep knowledge of credit processes, including underwriting, adjudication, portfolio management, and reporting.
- Extensive experience in strategic planning and project management, with a track record of identifying, developing, and implementing approved initiatives— preferably in credit risk or financial services.
- Strong people management skills, with a track record of developing high-performing teams and leading through influence across matrixed organizations.
- Proficient in process mapping, data analysis, and digital tools; solid understanding of analytics, data science, AI, and emerging technologies relevant to credit risk.
- Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.
Responsibilities
- Lead credit risk process transformation – Drive end-to-end transformation of credit risk management processes, introducing agile principles to foster adaptability, speed, and collaboration.
- Agile implementation – Design, implement, and tailor agile frameworks that align with organizational needs, ensuring teams adopt iterative, customer-centric, and value-driven approaches.
- Process optimization – Assess and redesign existing credit risk processes for efficiency, automation, and scalability, reducing manual interventions and bottlenecks.
- Stakeholder alignment – Facilitate cross-functional collaboration and consensus among diverse stakeholder groups to ensure alignment with business objectives and client needs.
- Change leadership – Inspire and guide teams to embrace new ways of working, supporting the adoption of digital tools, AI, and data science in credit risk management.
- Team empowerment – Coach, mentor, and develop team members, fostering an agile mindset and a culture of continuous improvement.
- Governance and controls – Ensure that process enhancements strengthen risk controls, reduce turnaround times, and eliminate duplication of effort, while maintaining compliance with all regulatory and internal standards.
- Strategic advisory – Advise senior leadership on process transformation strategies and agile best practices to support business growth and operational resilience.
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Life Insurance
- Disability
- Other Insurance Plans
- Paid Time Off (including Sick Leave, Parental Leave and Vacation)
- Holidays
- 401(k)
- Incentive compensation plan
- Discretionary bonus component
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Director
