Director, U.S. Supervisory Affairs
About The Position
The Global Government Affairs group within the General Counsel’s Organization seeks a Director, U.S. Supervisory Affairs to support high-priority engagements with the federal banking regulators overseeing American Express, including the Federal Reserve Bank of New York, Office of the Comptroller of the Currency, and Federal Deposit Insurance Corporation. The U.S. Supervisory Affairs team manages these supervisory relationships and supports the full lifecycle of regulatory supervision, including examinations, remediation of regulatory findings, routine monitoring interactions, and ad hoc engagements. This highly visible, strategic role regularly interacts with senior leaders across the company. The Director provides guidance on supervisory focus areas and expectations, helping drive a cohesive approach and prepare the company to demonstrate adherence. When engagements result in regulatory findings, the Director works with stakeholders as they implement changes. The role’s supported areas are likely to include Enterprise Risk Management, Operational Risk Management, Internal Audit, and governance of American Express National Bank. Collaboration across the broader U.S. Supervisory Affairs team provides exposure to other risk areas and stakeholder groups.
Requirements
- 6+ years of relevant work experience, preferably in regulatory relationship management, risk management, compliance, legal, or related functions.
- Broad understanding of the remit and lifecycle of regulatory supervision and experience interacting with federal banking regulator supervisory teams, responding to their inquiries, or remediating their findings.
- Excellent organizational skills, attention to detail, accountability, and ability to manage multiple complex projects concurrently in a deadline-driven environment.
- Strong interpersonal skills and ability to build relationships and operate effectively at all organizational levels and with agency personnel.
- Excellent written and oral communication skills, including the ability to communicate complex issues clearly and succinctly and tailor communications for senior leaders and regulators.
- Strong leadership skills, including ability to lead teams and drive coordination and results in a cross-functional environment.
- Strategic mindset, sound judgment, and comfort and tact in challenging perspectives.
- Self-motivation, high personal energy and commitment, and ability to operate with urgency as needed.
- Bachelor’s degree required.
Nice To Haves
- Relevant advanced degree or equivalent experience.
Responsibilities
- Manage regulatory interactions with a focus on operational excellence, relationship management, and a strategic approach to supervision.
- Execute regulatory exams, including supporting the development of meeting agendas and materials and leading preparation sessions with executive leaders and their teams.
- Manage Regulatory Information Requests from receipt through response delivery, ensuring responses are accurate, timely, and complete.
- Lead regulatory response and remediation processes, including formal remediation project tracking, reporting, and coordination with internal and external stakeholders through closure of findings.
- Monitor supervisory activity and emerging focus areas, and provide strategic guidance and insights to internal stakeholders.
- Lead a team of professionals, providing coaching and development opportunities.
- Develop subject matter expertise and serve as a liaison between stakeholders and corresponding supervisors.
- Ensure compliance with requirements for handling and sharing Confidential Supervisory Information in accordance with regulatory guidance and internal procedures.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
